Notes : According to illumination and monitor, there will be some color deviation . Please refer to the real objects.
1. From 8:30am to 18:00pm. (GMT+8) of Monday to Saturday.
2. If you have any questions, please message us and give us a chance to assist you. All messages will be answered within 1 business day (except Public holidays in China). If you do not receive our reply, please kindly re-sent your message and we will reply to you as soon as possible.
3. We apologize for the late reply during holidays (included Sundays)
1. We can accept Aliexpress, Credit Card, Moneybooker,QIWI Wallet,T/T or Western Union.
2. Payment must be made within 5 days.
1. We only ship to your confirmed address. Please make sure your shipping address is correct before purchase. 2. Most orders will be shipped out within 1-2 business days upon payment confirmation. 3. “Free Shipping” item will be posted by “China Post” Or “Hongkong Post” registered air mail, items can be checked and tracked online. 4. Please check with your country’s customs office to determine what these additional costs will be prior to bidding/buying. 5. Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility. 6. Preparing Time: we need 2-5 working days to prepare your order according to our numerous orders every day.
We offer China Post Air Mail,ePacket,DHL,EMS and some other shipping methods. We will choose the best choice for buyers from different countries.
1. Buyers early confirmation will be highly appreciated after receiving the items.
2. Your Positive comments are key to our business. We sincerely invite you to leave us a positive feedback with an overall Detailed Selling Rating (DSR) of 5 Stars.
3. Please contact us before leaving a Neutral or Negative feedback as we will do our very best to solve any problems.
4. Communication is the most effective way to solve issues. Please feel free to contact with us for any information and problems. Thank you!
1. We accept Email requests for returns within 7 working days of receiving your order. If the item is in your possession more than 7 days, it is considered used and we will not issue you a refund or replacement.
2. If you are not satisfied when you receive the item (incorrect, damaged, defective, or item not as described), please return it within 7 days for a replacement or money back. Please contact us for a return guide before you return it.
3. All returned items MUST BE in the original packaging and you MUST PROVIDE us with the shipping tracking number, specific reason for the return, and your order ID.
4. If the item is defective in 3 months, We will send you a replacement without extra charge, or offer refund after we receive the defective item. If item is defective after 3 months, you can still send it back to us. We will send you a new one after receiving the defective item. But you need pay the extra shipping fee.
5. You agree to all of the above-listed policies upon ordering on aliexpress!
6. For any personal reasons (choose a wrong size/wrong colors/don’t fit),you can simply email us to get the reture mailing address and return the item(s) in its original condition. Return shipping charger will be the buyer’s responsibility. We will not accept any items with odors(perfume.smoke,ect.)
7. If items damaged,we must be contacted within 24 hours of receipt.
Q: How can track my parcel? A: You can track your parcel on the following website using your tracking number: www.17track.net/en (Copied to the browser to open) Q: What can I do when purchase protection time is running out? A: If your purchase protection time is running out, please contact us and we can help you to extend it. So your money will not go to my account. Q:As a retail or wholesale to offer wholesale price if i lots of items? A:Yes,if you need to buy plenty of items at the same times, please contact me by email or leave message frist. i will offer you the competitive wholesale price . Q:How Can i pay my order ? A: Aliexpress supports Visa,MasterCard,Maestre Debit Card,Western Union,and wire transfer via bank. Q:Do you supports drop shipping? A: Yes, We could do drop shipping to worldwide for you, just put in your customers’ address when placing the order. Q:Do I need to pay import tariffs? A: It depends on your country’s import and export policies. Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility.